Privacy Policy

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Please do not provide credit card details in the contact form. We only ask these details during checkout. Fresh Glow Skincare uses Big cartel’s secured checkout page. All information given is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Our website do not use cookies to track your location or activities in our webste. Should we use this in the future for marketing purposes, we will explicitly state it in the home page and you will have an option to say no.

INFORMATION COLLECTION, USE, AND SHARING

MCA & CO Limited are the sole owners of the information collected on this site. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it simply implies that you consent to our collecting it and using it for that specific reason only. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us.

We will not share your information with any third party outside of our business, other than as necessary to fulfil your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services. We will provide you with the opportunity to say no via an unsubscribe link located at the footer of the email.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

BIG CARTEL

Our store is hosted in Big Cartel. They provide us with the online e- commerce platform that allows us to sell our products and services to you. Your data is stored through Big Cartel’s databases. They store your data on a secure server behind a firewall.

Payment
All payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After the payment process is completed, your credit card details are deleted. Only your Name, Shipping Address, and contact details are shared to us for order fulfilment purposes.
All direct payment gateways adhere to the standards set by PCI- DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
When you pay using a third party payment processor like Paypal or Stripe, transaction information, including your name, credit card and related information, may be collected by or shared with a third party payment processor. Third party processors may also share transaction information with Big Cartel. Note that Big Cartel and third party payment processors collects and shares your information according to its own privacy policy and terms of service.
Fresh Glow Skincare is not responsible for the actions of third party processors or Big Cartel, including how they treat your information. We encourage you to become familiar with their policies and terms.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, or simply want more information contact us via email - [email protected] or by mail at Fresh Glow Skincare

[12 Tawaki Avenue, Takanini, Auckland, N, 2112, New Zealand] ----